Cancellation and Returns

Cancellation Issues

My order was cancelled

When you receive a cancellation email from the online shop, it means that the online shop is unable to process your order. Below are the common reasons why the online shop may have cancelled your order:

• The online shop could not accept your credit card

• The process is not completed

• You placed the order twice

• You did not respond to the shop’s e-mail regarding shipping fees

• Import restrictions of your country

I want to cancel my order

If you are unable to cancel your order through our online shop, please contact us by using the inbox below, or click Contact Us

Noted: your order cannot be cancelled after you confirmed and replied to the online shop with the acceptance of confirmation of your order by the online shop .

Return Policy

In general, returns are not accepted at the customer’s convenience. For issues concerning damaged, defective, or The product wasn’t your ordered product, Please enter your inquiry to HealthDynamic customer service in details, we will answer your inquiry by E-mail.

Contact Us

Should you have any questions, please feel free to contact our Customer Service team:

by email

We are most delighted to help